Privacy Policy

1. Information We Collect

Account Information: Email address, name, and encrypted password when you create an account.

Usage Data: Medical billing codes you submit for translation, translation history, and usage statistics.

Payment Information: Payment processing is handled entirely by Stripe. We do not store credit card numbers or banking details.

Technical Data: Standard server logs including IP addresses, browser type, and access times for security and performance purposes.

2. What We Do NOT Collect

• Patient names, dates of birth, or Social Security numbers
• Medical record numbers or chart numbers
• Insurance policy numbers or member IDs
• Any Protected Health Information (PHI) as defined by HIPAA
• Diagnostic details, treatment plans, or patient-specific clinical data

3. How We Use Your Information

• To provide and maintain the Service
• To manage your account and subscription
• To send service-related communications (welcome emails, usage warnings)
• To improve the accuracy and quality of our AI translations
• To enforce our Terms of Service and prevent abuse

4. Data Retention

Account data is retained while your account is active. Translation history is maintained for your convenience. You may request deletion of your account and associated data by contacting [email protected].

5. Data Sharing

We do not sell your personal information. We may share data with:

• AI service providers for generating translations (billing codes only, no personal data)
• Stripe for payment processing
• Law enforcement if required by law

6. Cookies

We use essential cookies for authentication session management. We do not use third-party tracking cookies or advertising cookies.

7. Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), encrypted password storage (bcrypt), and secure infrastructure. However, no system is 100% secure.

8. Your Rights

You have the right to access, correct, or delete your personal information. Contact [email protected] for any data requests.

9. Contact

For privacy-related inquiries: [email protected]